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Frequently Asked Questions

We prefer cash or company checks, but we can also offer a free payment service through Zelle.  A Zelle account can be set up through your local bank.

We also accept VISA and MasterCard, but credit card processing fees apply. 

We do NOT currently accept Discover or AMEX.

Call us if you have any questions.

We typically deliver to local businesses and we can ship by USPS Priority Mail, or for large orders by FedEx and UPS ground.

Most orders are filled within 1-2 weeks. 

Some of our clients ask us to create a convenient order form for students, employees and their families that can be distributed via email & returned to their office.

In those instances the client specifies an ordering deadline date and all orders will be fulfilled and shipped out within 2 weeks of deadline date.

Because all of our products are custom designed and custom created, we currently are not able to accept returns.  All purchases are non-returnable, non-refundable.


We send out proofs and quotes to ensure that designs are created to your specifications. Proofing is important, as we all can make mistakes. Please ensure that you have reviewed every proof and that it meets your expectations. We also go over every item to make sure there are no factory defects in the products, but some get by us. If you experience any problems with your order, call us immediately! We will do our very best to replace the items. Our return policy requires that all defects be returned to us, and those items can be replaced or refunded.

No. Although we are fast, we cannot interrupt our schedule that quickly. In a production business like ours, schedules are planned days in advance, based on order date submitted, on other orders in line, colors and the size of the order.

For screen printing, the minimum is based on number of screens required to complete the job. Our minimum is 12 pieces per screen. Call us and we can discuss your design, the number of ink colors, colors of apparel and what your minimum would be. For embroidery, laser engraving and DTF prints, there is no minimum. However, we have a shop fee of $55.00 minimum.

With our screen printing press, we can print 6 colors plus an underbase layer. However, if your design is a full-color design, we can use simulated separations (blending) to turn a full color job into 6 or 7 screens. Call us if you have more questions on color limits.

Yes. But pricing is best if the ink color is the same on all of your order. There are a few apparel colors that look great whether we use ink colors for dark or light apparel. For instance: Red fabric look good using white ink or black ink. Call us if you have specific questions.

Printed, embroidered, or laser engraved samples are not available for custom orders due the the cost of setup and labor involved. However, we send out proofs to allow you to see exactly how your finished apparel or products will look. The proofs have pictures with exact dimensions of your logo/design, colors and placement of your logo or design. We ask you to review the proofs thoroughly and let us know if you find any errors in design, spelling or placement before you "approve" your order.